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5 ways AI can improve customer service

Independent Banker

AI can help solve customer pain points—but does it mean community banks will lose the personal touch they pride themselves on? As community bankers themselves tell us, the answer is no. From gaming and online advertisements to autonomous vehicles and smart homes, artificial intelligence (AI) is used in a wide variety of ways.

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Who were ICBA’s Top Lenders of 2022?

Independent Banker

Last year, community bank loan producers were faced with both record-low interest rates and a glut of deposits. But as they always do, they came through for individuals and businesses in their communities with a combination of personalized service and prudent risk management practices. First Community Bank of the Heartland, Inc.

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SourceMedia’s Small Business Banking Conference Show – No Shortage of Innovation

William Mills

First up was WMA-client Baker Hill, based in Carmel, Indiana and provider of Baker Hill NextGen , a turnkey online loan application system with a roles-based modern user interface specifically engineered to adapt with the evolving needs of financial institutions. Baker Hill. www.bakerhill.com. www.miradortech.com. 9spokes.com. Intralinks.

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Fintech Fundings: 36 Companies Raise $480 Million Week Ending March 18

Fintech Labs Insights

million for its compliance tools. HQ: Portland, Oregon. Compliance tools for digital interactions. Community platform for investors. Tags: Lenders, loan administration, service, compliance, lending. It was another busy week for Finovate alums with six raising new funds: StreetShares raised $4.5 Qumram raised $2.5

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