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A New Human Connection

Independent Banker

ATMs with video connections to bank staff in a centralized back office have been getting a lot of buzz within the industry. For some community banks, video tellers, sometimes called interactive teller machines or ITMs, can work well for select markets or under certain conditions, experts say. James Johnson, PCSB Bank.

ATM 70
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The 2022 GonzoBanker Awards

Gonzobanker

Hats off to Thomas Shara at Lakeland and Tony Labozzetta of Provident for architecting the new $25 billion super-community bank in New Jersey. GonzoBanker of the Year: Bank. David Brager, Citizens Business Bank (Ontario, Calif.). Steven Schnall, CEO of Quontic Bank. The Smarter Bank Customer Experience Award.

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