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Retail Pulse: DSW Expands In-Store Experiences; L Brands Plans Store Closures

PYMNTS

Brick-and-mortar fashion retailers are developing in-store experiences to encourage customer loyalty. markets, aiming to generate repeat visits as part of its experiential retail efforts. The retailer, which has 1,143 stores globally, closes an average of around 15 stores annually. Austin, Texas; and Dublin, Ohio.

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DSW’s Amazon-Proof Makeover Move

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In an era that has seen physical retail locations — particularly large box stores — suffer from consumers becoming increasingly enamored with the online experience, it was still a bit of a surprise to see shoe retailer DSW log something of a bumpy 2017. The shoe retailer even tried to sell eBuys, but there were no takers.

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Wendy’s Thinks Self-Serve Kiosks Can Make Fast Food Faster

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The Columbus Dispatch is reporting that Wendy’s is testing out self-serve kiosks in several locations throughout central Ohio. “It gets back to millennials. “With the pressure on wages and minimum wage increasing in some places, [restaurants] are motivated,” Bob Welcher, president of Restaurant Consultants Inc.,

Columbus 101
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Macy’s Bolsters Omnichannel Tech, Taps Into Subscriptions

PYMNTS

The department store retailer bolstered its omnichannel efforts while opening a distribution center for its off-priced business that taps into cloud computing technology; however, it struggled with inventory during the quarter. The collaborations allowed Macy’s to offer unique products and experiences to shoppers.

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