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Customer Experience in Financial Services

Celent Banking

These are a handful of the topics discussed at this week’s Customer Experience for Financial Services (CXFS) Conference, organized by Worldwide Business Research in Charlotte, NC. The CXFS conference was all about the “voice of the customer” (VoC) and how financial institutions (FIs) can improve their customer “listening” skills.

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Finovate Fall 2016 Live Blog – Day 1

William Mills

InSpirAve is transparent pay-for-performance model where we create incremental revenue for retail and financial institutions. Charlotte, NC-based tech company founded eight years ago by a 14-year FinTech veteran from FIS. Back in 2013 this was their company stats: HQ Location: Charlotte, NC. Partner with Geezeo. Biometrics?

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