Case Study, Digital Strategies, Millennials and Mobile

Doing Digital Right: What Australian Customer?Owned Banking Institutions Should Consider Now

Filene

APRIL 12, 2016

Six percent of Australian consumers have a banking relationship that’s entirely mobile. While it’s unlikely that a mobile-only future will come anytime soon for customer-owned banking institutions (COBIs), no one can deny the importance of digital channels and the increasing need to “get digital right.”

Digital Strategies

Digital Strategies Case Study Strategy Millennials

Take the 5-day challenge to improve your “digital appeal”

Filene

MAY 19, 2016

According to its website , “using mobile and Facebook metrics, Shastic calculates an overall "Innovation Score" for each financial institution. This score indicates where an FI ranks in end-user satisfaction and performance across mobile banking and social media channels, compared to its peers in the industry.”

social media

social media Case Study Innovation Mobile

Community Banking Brief

Doing Digital Right: What Australian Customer?Owned Banking Institutions Should Consider Now

Take the 5-day challenge to improve your “digital appeal”

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