Lessons From The Failed Chatbot Revolution — And 5 Industries Where The Tech Is Making A Comeback
CB Insights
OCTOBER 31, 2019
For banks, that complexity is in the form of things like long, dense loan agreements and derivatives; for consumers, it’s in budgets, bank accounts, credit card statements, and subscriptions. Crafting a simple UX for a personal finance app is a tall order. Managing money is a complex undertaking.
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