Bank Innovation

APRIL 1, 2019

Phil Beck, Head of Treasury Management at Capital One, is almost a year into his job at the McLean, Virginia-based bank, where his focus has been getting commercial banking up to speed with the digital economy.

Customer Experience 186

Customer Experience Capital Virginia Management 186

PYMNTS

SEPTEMBER 19, 2019

Wing is the first drone operator to be certified by the Federal Aviation Administration as an air carrier, and the drone delivery service will be available to eligible residents in Christiansburg, Virginia, starting in October. . Department of Transportation’s Integration Pilot Program, starting in 2016.

Virginia 109

Virginia United States Customer Experience Retail 109

NCR

SEPTEMBER 1, 2017

In the financial services industry, more companies are recognizing how embracing design culture can empower them to deliver customer experiences that are genuinely new, relevant and beneficial. Embracing design thinking. Image: iStock/littlehenrabi.

Customer Experience 100

Customer Experience Strategy Innovation Virginia 100

Gonzobanker

DECEMBER 17, 2021

Goes to Larry Mazza and the crew at MVB Bank in West Virginia. With large banks, including Ally and Capital One, officially doing away with overdraft fees, banks and credit unions will have to decide how they want to handle the new reality. Congrats on a brave move and national recognition Jim! The Bank That Gets Fintech. Enough said?

Fintech 142

Fintech Strategy Leadership Lending 142

South State Correspondent

JANUARY 3, 2024

Elizabeth is the Chairwoman of First Bank in Virginia and provides a formula for writing notes to clients, prospects, and employees to create an emotional connection. This work offers bankers a set of rules for successfully capitalizing on innovation and a guide of when bankers should innovate and when not.

Leadership 370

Leadership Management Strategy How To 370