PYMNTS

MARCH 11, 2016

. “Anything that involves the pump, from a hardware point of view, takes years to deploy and is extremely expensive,” Bryant Russell, Americas program manager for mobile payment and loyalty at ExxonMobil, said during a demo of the app at the San Mateo gas station. Exxon is not the first brand to embrace Apple Pay.

Apple 100

Apple Houston Boston Mobile 100

William Mills

MAY 10, 2016

Demo: calling customer service and screen shows personalized information such as info about checking account instead of the standard number screen on the phone. Demo 2: when a customer does need to talk with an agent. Houston Frost (SVP, Prepaid Products). The demo shows delivering a gift card via mobile phone.

San Jose 40

San Jose Customer Experience Mobile social media 40

CB Insights

APRIL 24, 2018

We look into how stores are being transformed into showrooms, community gathering spots, and even event spaces as retailers leverage the physical store as tool for brand marketing. It was an experiment by Ikea to better understand what types of technology could attract customers, and more broadly to introduce them to the Ikea brand.

Retail 59

Retail Trends Technology Branding 59