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The community bank’s complete guide to building trust

Independent Banker

But for most community banks, building a trustworthy brand isn’t a conscious effort. fashioned customer service. John Moeller, a principal at CliftonLarsonAllen LLP who is based in Cedar Rapids, Iowa, says many banks are not engaging in pen testing often enough and some use inferior approaches to testing. It’s in their DNA.

Community 139
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Hy-Vee Kicks Into Hy-Gear With Wahlburgers, OrangeTheory Partnerships

PYMNTS

Could the secret to winning the grocery wars lie not in groceries, but in adjacent brands and services? That’s the strategy Hy-Vee is investing in, and the latest move along the trajectory has been a partnership between the Iowa-based supermarket chain and two unlikely comrades: OrangeTheory Fitness and Wahlburgers restaurants.

Iowa 100
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32 Corporate Innovation Labs In Retail

CB Insights

From supply chain and inventory improvements to new payment options, these brands are going all in on digital. The Home Depot also operates a secondary lab out of Austin called BlackLocus. Pilot testing of these centers is ongoing to collect data on how to improve in-store customer experiences. Founded: 2015 .

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The 2022 GonzoBanker Awards

Gonzobanker

Benson Porter, Boeing Employees CreditUnion – Porter led BECU through an amazing streak of growth in the Pacific Northwest, all while building an innovative, stakeholder-driven brand respected nationally. Goes to Allison Netzer and Liz High for their provocative tome, Think Like a Brand, Not a Bank. The Authors of the Year Award.

Community 216