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Are Video Teller Machines the ‘Branch of the Future?’

Gonzobanker

Centralized locations can also be strategically placed for the benefit of recruiting and retaining better talent than might be available in certain branch locations/geographic regions (e.g., Teller cash and check transactions are on the downturn and are inversely following the growth of debit and credit cards across the United States.

Video 60
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Are Video Teller Machines the ‘Branch of the Future?’

Gonzobanker

Centralized locations can also be strategically placed for the benefit of recruiting and retaining better talent than might be available in certain branch locations/geographic regions (e.g., Teller cash and check transactions are on the downturn and are inversely following the growth of debit and credit cards across the United States.

Video 60
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Feature Friday: Umpqua Showcases the Closest Branch on its Website

Fintech Labs Insights

But if you do have good branches, you should at least use your digital presence to showcase them. Probably the best example of growing a franchise using branching (at least in the United States over the past 20 years), is Umpqua Bank. Do not try to copy this, it’s not 1995 any more).