Celent Banking
OCTOBER 20, 2016
The second problem is more significant — it confuses developing a future branch design vision with preparing the existing branch infrastructure for those new designs. For example, physical design is clearly a new branch design element.
Gonzobanker
NOVEMBER 18, 2014
Bank discussed universal bankers in one solid session with gritty details of higher satisfaction and retention rates of universals and the emphasis on knowledge (training and ongoing mentoring). The big theme was branch of the future. But here’s the question: will the transformation really be led by hardware and branch design vendors?
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