Branch Design, Community, Customer Experience and Innovation

Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

MAY 1, 2024

For inspiration in banking innovation, we often look to other industries. With financial hardship, competition from dominant players, and a startup budget, Gentle Monster faced many of the same challenges as a community bank. Being months away from bankruptcy, Kim launched a bold five-step plan driven by a strategy around innovation.

Innovation

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Gonzo Goes to BAI Retail Delivery 2014: Sweet Home Chicago?

Gonzobanker

NOVEMBER 18, 2014

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. Innovation Showcase & Global Innovation Awards. General Sessions. Many of the sessions lacked demos and trafficked in platitudes. C’mon Avanade!

Chicago

Chicago Retail Branch Design Training

Community Banking Brief

Steal This 5-Step Banking Innovation Playbook from Gentle Monster

Gonzo Goes to BAI Retail Delivery 2014: Sweet Home Chicago?

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