Branch Design, Capital, Customer Experience and Retail

Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

MAY 1, 2024

How Banks Can Leverage: While not exactly a banking innovation, banks can better allocate capital to COIs. NuBank has generated unprecedented customer growth on the back of their marketing, customer experience and new product design strategy. Each store is closer to an art exhibit than a retail outlet.

Innovation

Innovation social media Branding Marketing

Chatbots and Cafés: How Capital One Balances Digital, Physical Banking

The Financial Brand

MAY 10, 2021

The big retail bank's experience proves a digital + physical strategy not only works, but could be the key to capturing Gen Z. The post Chatbots and Cafés: How Capital One Balances Digital, Physical Banking appeared first on The Financial Brand.

Capital

Capital Strategy Branding Retail

Community Banking Brief

Steal This 5-Step Banking Innovation Playbook from Gentle Monster

Chatbots and Cafés: How Capital One Balances Digital, Physical Banking

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