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Smart Kiosks: The Key To QSR Loyalty?

PYMNTS

We’ll skip the obligatory “un-Happy Meal” joke, because that misstep for a fast food titan demonstrates the slings and arrows of quick-service restaurant (QSR) automation, its importance to customer experience, and how even the industry’s best can still get a major rollout wrong. Delivering Customer Loyalty.

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Lowes And b8ta Collaborate On Smart-Home Shopping

PYMNTS

Consumers aspire to live a connected life and crave solutions that make this possible,” said Ruth Crowley, vice president of customer experience design at Lowe’s. So, we developed Smart Home powered by b8ta to emulate a ‘lab-like’ atmosphere that empowers customers to make informed decisions.”.

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The Great Grocery Race Shifts Into High Gear

PYMNTS

Boston, Philadelphia and Washington D.C. For food, they want to see the brands and the products and confirm they will be fresh and quality. Prime Delivery has also officially expanded to more neighborhoods in New York City, Los Angeles and the Dallas/Ft. are reportedly next on the list of expansions. Worth area this week.

Metro 122
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Here Are 35 Casualties Of The Retail Apocalypse And Why They Failed

CB Insights

Formerly beloved brands such as Aeropostale, American Apparel, and PacSun bit the dust in 2016, and the pace of retail deaths has accelerated since then. Additionally, many of these physical retailers have lost the cache they once had as new direct-to-consumer brands with a hyper-focus on specific products have taken off. RadioShack.

Retail 78