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Upstart Could Show Banks How to Get Clients to Willingly Pay Fees

American Banker

Aspiration, a nonbank that is working with a Boston bank, has a model that is proving that some clients will voluntarily pay fees. Bankers have long complained that customers are fee averse.

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Efficiency now: 8 smart strategy tips

Independent Banker

Consider your branch strategy. Assessing the value of bank branches is an exercise that began long before the pandemic, but vaccine and mask mandates added new considerations to the debate. You don’t go to school to learn how to become head of deposit operations. I’ve lost track of how many cases we’ve had.

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