PYMNTS

MAY 6, 2017

It’s been chronicled in these virtual pages that millennials are the driving force behind change – change in how payments are done, how banking is banked, how social media influences commerce (or doesn’t) and how shopping may become a hybrid of high touch across the digital and physical realms.

Millennials 101

Millennials Branding social media Operations 101

PYMNTS

MAY 26, 2017

Nevertheless, while the recreational activities market generates vast sums of revenue, Gauthier said industry organizations can suffer from a leadership vacuum. The lack of payment innovation could increasingly become an issue as more millennials become parents and consider activities for their families. In the U.S.,

Marketing 115

Marketing Payments Community Millennials 115

Your Full Potential

MARCH 2, 2016

The following is an excerpt from my upcoming book, What’s In It For Me? The Driving Force Behind Decisions and Better Leadership , due to be published in the Spring of 2016. with the dawn of social media, an unsatisfied customer can express his displeasure to hundreds or thousands of people in seconds. Make time for this.

Leadership 28

Leadership social media Meeting Google 28

PYMNTS

OCTOBER 29, 2018

Facebook leadership underestimated the role that platform governance plays in keeping platforms alive and thriving – and it may be too little, much too late to turn things around. The breakup of big tech has become the topic of TED Talks and book tours and talking heads who find no shortage of an audience to egg them on.

Payments 196

Payments Google Apple Innovation 196