Remove Books Remove Fintech Remove Millennials Remove UX
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The 2019 GonzoBanker Awards

Gonzobanker

There is an understanding that technology and fintech are going to cause radical change, but the how, how big and when are still very unclear. And Partners CEO John Janclaes helped put Kony on the market map in mid-size shops, even keynoting Kony’s conference with a leadership book in tow. GonzoBankers, 2019 was a year of extremes.

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Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti

FICO

That said, customers have increasingly high standards and you only have a short amount of time to impress them (especially Millennials). Small UX improvements (like real-time address lookup) can have a big impact on customer experience. People want to master their financial lives and they want engaging content that teaches them how.