Books Capital Millennials UX 
Gonzobanker
DECEMBER 20, 2019
The company’s market capitalization, which after declining to less than $600 million in the 2009 recession, has now grown to almost $3 billion. Yet the Gonzo team has to give a shout out to the late entry of Texas Capital and Independent Bank. The Tech Award – Goes to Capital One. Best of luck in the next chapter, Chris!
FICO
FEBRUARY 12, 2023
That said, customers have increasingly high standards and you only have a short amount of time to impress them (especially Millennials). Small UX improvements (like real-time address lookup) can have a big impact on customer experience. People want to master their financial lives and they want engaging content that teaches them how.
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