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How You Handle Fraud Will Make Millennials Drop or Love You

FICO

Millennials, now the largest demographic group in America, are possibly the most misunderstood, elusive market ever, a notion underscored by The Wall Street Journal ’s article about the existence of $20,000-per-hour “Millennial consultants.” Millennials reward positive fraud outcomes. In Millennial parlance, that’s “harsh.”.

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Credit Unions Unite Behind Digital Banking

PYMNTS

There is a sense, however, that CUs themselves bear responsibility for falling behind the digital banking trends that first took hold with consumers. Improvements happening across the CU and CUSO spectrum indicate that they’ve gotten the message about digital banking, and they’re on it. Digital Unison.

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Gen Z’s Top Priorities When Selecting a Financial Service Provider

The Financial Brand

The post Gen Z’s Top Priorities When Selecting a Financial Service Provider appeared first on The Financial Brand - Banking Trends, Analysis & Insights. But traditional institutions and fintechs must earn the trust of these young consumers.

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In Payments Fraud, Impersonation Gets Personal

PYMNTS

In a recent report via Lloyd’s Bank, trends point toward growth in what is known as impersonation fraud, perhaps more commonly known as business email compromise. In the United Kingdom, it’s not just late payments bedeviling small and mid-sized firms. There also is the specter of payments fraud. Ghosts in the (Corporate) Machine.

Fraud 101