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Retail banking trends to look out for in 2023

Independent Banker

According to a new report from PwC titled “Retail Banking 2025 and Beyond” (see sidebar), the retail banking industry is undergoing tremendous change—but, of course, community bankers already know that. “A Of course, successful retail banking requires more than just technology. Reaching customers. Versluys says. “We

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Making omni-channel a reality – Part 4: Assess your operating model

NCR

Here is an example of a high-level capability model for the retail bank distribution network: The next step, after defining a high-level overview of your capabilities, is to conduct a more detailed examination of each capability, which will require interaction with senior and mid-level leadership. Analyzing product portfolio.