The Financial Brand

SEPTEMBER 14, 2021

The highly digital yet personal strategy of one community institution points a way forward. appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The post The ‘Primary Financial Institution’ Concept Is Dead… Now What?

Banking Trends 42

Banking Trends Analysis Strategy Community 42

The Financial Brand

JULY 25, 2021

The post What a Hybrid Workplace Means for Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights. After working from home for a year most employees don't want to be in-office full time. Here's how financial institutions are adapting.

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Banking Trends Analysis Trends Branding 39

The Financial Brand

JANUARY 11, 2022

Innovative minds in other industries have come up with terrific ways to improve customer experience that banks and credit unions can borrow. The post Here Are 8 Inspired Ideas from Other Industries that Banks Should Use Too appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Industry 35

Industry Banking Trends Customer Experience Analysis 35

The Financial Brand

JULY 29, 2021

The post Are Branch Staff Prepared as Offices Become ‘Advisory Centers’? appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Understanding consumers' financial concerns and tailoring advice to those worries means more than sales quotas, J.D Power finds.

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Banking Trends Analysis Trends Branding 36

The Financial Brand

SEPTEMBER 7, 2021

The post Why Banks Are Barely Keeping Up with Staff Shortages In a Covid World appeared first on The Financial Brand - Banking Trends, Analysis & Insights. But there are innovative ways to attract and retain employees.

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Banking Trends Analysis Trends Branding 34

The Financial Brand

JUNE 2, 2021

retail market and hands off 80 branches and 800,000 customers. Mass Market and Citizens Reaps the Reward appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Citizens Financial wins big as the overseas giant concedes the U.S. The post HSBC Retreats from the U.S.

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Marketing Banking Trends Analysis Trends 30

The Financial Brand

AUGUST 8, 2021

Here's how some banks are reacting. appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Half the U.S. population is fully vaccinated, but worries and confusion grow over a Covid variant. The post Should Financial Institutions Require Employees to Get Vaccinated?

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Banking Trends Analysis Trends Branding 19