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Small banks' battle to thwart unemployment scams

American Banker

Peoples Bank in Arkansas and Main Street Bank in Massachusetts are getting smarter about spotting suspicious transactions tied to unemployment benefit fraud as well as warning customers what to watch out for.

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How to Build Banking Relationships That Last

Banking 2020

Ideally, they should make it easier for the customer to manage his or her money, while also building loyalty to the bank — and reducing costs or increasing revenue. Offering credit monitoring to customers allows them to stay in control of their credit profile, while also preventing bank losses.

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