South State Correspondent

MAY 13, 2024

The major themes of fraud, artificial intelligence (AI), expansion of instant payments, open banking, and regulation were particularly relevant to your roles as executives, risk managers, compliance officers, and technology leaders. The law firm of Sidley Austin held a session on the CFPB’s uniqueness.

Conference 195

Conference Payments Fraud Data 195

Independent Banker

FEBRUARY 28, 2023

Andrew Catalano, Austin Williams While most community banks aren’t yet using first-party data for marketing purposes to grow revenue and retain customers, experts say those willing to invest in the effort can reap big rewards. She says banks need to understand where customer data is located and its lifecycle within the organization.

Community Bank 129

Community Bank Community Marketing Data 129

PYMNTS

JANUARY 19, 2021

But moving ahead, traditional FIs will have to adapt to, and adopt, geolocation data usage in order to “connect” the right “data dots” and deliver a safe, seamless customer experience. Briggs stated that in the continued debate over tracking, there must be education at the regulator level.

Data 227

Data Fraud Los Angeles Compliance 227

PYMNTS

JULY 11, 2017

Restaurants can therefore lose a lot of money bringing in additional staff to make up for inefficiencies – not to mention money lost from customers who won’t return after having a poor experience. Another sensor can help keep track of allergens.

Austin 101

Austin Technology System Mobile 101

Celent Banking

MARCH 16, 2015

This last week the American Banker Retail Banking Conference 2015 was going on in Austin, TX. With interest rates low and new regulations following the financial crisis, banks are running incredibly thin margins, and traditional revenue sources are no longer viable. This is the essence of an omnichannel experience.

Conference 100

Conference Retail Community Community Bank 100

Javelin Strategy & Research

FEBRUARY 12, 2015

Our answer was generally ‘no’ (with a few exceptions exceptions), and meanwhile we kept believing that customers would repay digital investments with bottom line value. We’re moving into a period of re-regulation of retail financial services, and banks or credit unions of all sizes are wary. What are your thoughts?

Austin 40

Austin Customer Experience Data Retail 40