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A new digital bank needs a new customer service experience

Insights on Business

FEBRUARY 13, 2019

At IBM Think 2019, Henrique Albuquerque from Bradesco Research and Innovation offered insight into how Bradesco is transforming by focusing their entire business structure around the customer journey. Protection (Security). If you take the wi-fi away they almost die,” said Albuquerque. Hyper-connected journey.

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Hot banking sessions at IBM Think 2019

Insights on Business

JANUARY 28, 2019

Speaker: Henrique Albuquerque, Bradesco Bank. Addressing Security from a Regulatory Requirements Viewpoint at Santander. The breadth of security exposures and risks is constantly expanding. In response, the regulatory requirements for banking security departments are growing. fight fraud more efficiently and accurately.

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