PYMNTS

JULY 18, 2017

As more chatbots enter the enterprise arena, as well as the retail industry, for customer service needs, this concept has morphed from fantasy into reality. Earlier this year at the National Retail Federation’s Big Show, the hot topic of debate was how chatbots can be beneficial to consumers if implemented in the correct way.

Retail 121

Retail Marketing Study Survey 121

PYMNTS

JULY 16, 2020

High transaction success rates can indicate an efficient payments operation, but keeping them high is no easy feat. This risk is even greater now that the pandemic has upended normal shopping behaviors, driving an increasing number of consumers online to shop and pay, with retailers having experienced a 14.8

Mobile 181

Mobile Payments System Bitcoin 181

PYMNTS

NOVEMBER 11, 2020

billion by 2027. . Retail giant Walmart is looking to cash in on social commerce and has a tentative deal on the table for a 7.5 operations. buyers when the Trump Administration tried to ban the app citing national security. A recent report forecasted that social commerce will reach $604.5 percent stake in TikTok’s U.S.

Los Angeles 159

Los Angeles Video social media National 159