Scotiabank: Why Banks Need To Rethink Personalization
PYMNTS
JULY 22, 2020
FinTech apps, for example, saw a 72 percent increase in usage in the first quarter of 2020 alone. billion by 2027, generating a compound annual growth rate (CAGR) of 13.6 Not only can bank customers better plan their days around their bank visit, but it also helps bank staff more efficiently plan their daily operations as well.
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