PYMNTS

FEBRUARY 3, 2020

“Magento continues to demonstrate clear leadership in eCommerce platform development, execution and expertise as we seek to eliminate operational friction and create the best possible omnichannel buying experience for our customers.”. Xenon arc’s client list includes known brands in the materials industry.

User Experience 130

User Experience Washington Leadership Marketing Strategies 130

Cisco

FEBRUARY 15, 2021

The last twelve months have initiated a renaissance in contact center operations. While the modernization of contact centers had been on a steady march, the realities of 2020 suddenly presented a giant forcing function changing the customer engagement landscape in a dramatic fashion. Banks are more like a contact center than you think.

Customer Experience 104

Customer Experience Leadership Mobile Operations 104

Gonzobanker

DECEMBER 20, 2019

Its Baldrige-winning tenacity on customer experience is legendary and consistent. And Partners CEO John Janclaes helped put Kony on the market map in mid-size shops, even keynoting Kony’s conference with a leadership book in tow. So talk about a busy area of focus and some hair pulling when it comes to customer experience?

Idaho 148

Idaho Conference Data Marketing 148

CB Insights

FEBRUARY 13, 2020

Brothers Patrick and John Collison founded Stripe in 2010 in an attempt to gain share in online payments, a then-nascent market with seemingly boundless growth opportunity. Leadership and board members. Sigma aims to streamline business operations. Stripe’s business strategy: How the $35B unicorn sets itself apart.

Online 98

Online Company Retail Payments 98

CB Insights

DECEMBER 19, 2017

Modern-day retail is at an inflection point as retailers face struggling physical storefronts, massive debt, and inefficient operations, among other issues. Increased expenses, supply chain inefficiencies, and the need to enhance operating results contributed to the perfume retailer’s bankruptcy, which was court-approved in October.

Retail 78

Retail Branding Company Capital 78

CB Insights

OCTOBER 16, 2018

And nowhere is Bezos’ philosophy of business, technology, and leadership better articulated than in his annual shareholder letters, which he has written every year since the company’s IPO in 1997. 2012: Surprise and delight your customers to build long-term trust. 2010: R&D should pervade every department.

Customer Experience 78

Customer Experience Innovation Company Technology 78