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Merchants Gone Wild: The Surcharge Edition

PYMNTS

Since about mid-December of 2018, checking out in the stores here in Boston has become even more of a hassle. This newfound friction is the result of the City of Boston passing a bill that bans plastic bags and gives merchants the right to charge for ones made of paper. Innovation by Any Other Name.

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A Tale of Two Cities (Conference Season)

Celent Banking

While my colleagues were spread out across the US covering conferences in Boston, New Orleans, and other locations, I spent four days in beautiful Barcelona covering the Temenos TCF 2016 Conference , followed by another three days in sunny Orlando covering the FIS Connect 2016 Conference.

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Killing Strategy: The Disruption Of Management Consulting

CB Insights

Before Bruce Doolin Henderson opened the doors of Boston Consulting Group on July 1, 1963, the concept of “competition” barely existed in American business culture, let alone the concept of strategy. State of Innovation Report. There’s a complexity to getting these tools operational that compounds at scale.

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Surviving The Retail Apocalypse: The Technologies And Trends That Can Help Brick-And-Mortar Thrive Again

CB Insights

Retailers are leveraging technology, such as artificial intelligence and augmented reality, to enhance operational visibility and personalize their customer service, a new necessity in fast-changing and demanding consumer market. “We’re in a test-and-learn phase as we consider what other investment routes we should explore.

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