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Shake Shack On Tapping AI And Other Tools To Optimize The Customer Experience

PYMNTS

The QSR began as a hot dog stand in New York City’s Madison Square Park in 2001 and has since grown to become a global brand, with more than 250 locations around the world. . The past year has proved to be challenging and at times perilous for QSRs as they work to take all facets of their operations digital.