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How to keep good employees

Independent Banker

From left: Heather Kelley, Jan Button-Minton, Andrew Pyles and Ro Byrd of Eclipse Bank in Louisville, Ky., But equally important is what they should be doing to keep the talented employees that they already have, both to avoid a short-term staffing crisis and to keep the pipeline of leadership full. Photo: Chris Cone. Quick Stat.

How To 91
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The community banks beating the Great Resignation

Independent Banker

We spoke to two community banks to see how they’re using everything from higher salaries to innovative benefits to attract both entry- and mid-level employees. Like many community banks, Eclipse Bank in Louisville, Ky., Eclipse Bank: Reputation matters.

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Why Panera Does Its Own Delivery

PYMNTS

Current CEO Blaine Hurst was the prime mover behind Panera’s first large-scale delivery test in Louisville, Kentucky, four years ago. The problems were myriad: Operational complexities were much bigger than anticipated, and finding a stable of qualified delivery drivers ended up being tough. It will either work, or it won’t work.