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Impact Roadshow | Jacksonville, FL

Filene

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy. We must hear their voices.

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Getting Mobile Ready

Independent Banker

Given the still nascent state of consumer adoption of mobile payments technology, time and opportunities for growth and innovation in the mobile arena at the community bank level still exist, banking technology experts say. Doug Brown, senior vice president and general manager of mobile for FIS Global in Jacksonville, Fla.,

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