PYMNTS
DECEMBER 11, 2019
The nearly universal need for medication and other remedies is driving retail innovation via the pharmacy sector — and that includes the area of customer experience. One of the keys of the commerce game these days is providing a deeper customer experience, and that holds true when it comes to healthcare retail. Delivery Programs.
PYMNTS
FEBRUARY 15, 2019
CVS retail business, separate from its pharmacy operations, has had a difficult few years. Which has left CVS looking to reimagine its retail space to focus more on the healthcare side of its offering, and to provide an incentive to enter the physical store regardless of the digital shopping alternatives.
PYMNTS
APRIL 12, 2019
Walgreens’ new partnership with VillageMD in the greater Houston area is an interesting attempt at bridging that gap, offering what the firm aims to be a “best of both worlds” experience for its customers: the longitudinal benefits of a long-term relationship along with a primary care group and the instant accessibility of a walk-in clinic.
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