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Chick-fil-A Now Has Butler Bells

PYMNTS

With the device, customers can call for a staff member who will receive an alert on his or her smartwatch to help them with a question, place a second order or find a manager, CNBC reported. The device comes to the chain after Joseph DeCola, a Houston franchise owner, spotted one while on vacation in Hawaii.

Hawaii 101
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How ‘Butler Bells’ Improve Hospitality, Revenue In Restaurants, Hotels

PYMNTS

(The device comes to the quick-service restaurant (QSR) chain after Joseph DeCola, a Houston franchise owner, spotted one while on vacation in Hawaii.) In terms of customers, Barlow said that Chick-fil-A is a bit different than most of its client base: The QSR isn’t a full-service restaurant or hotel. The Road Ahead.

Hawaii 100