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Are you doing enough to help customers manage their accounts?

NCR

With the Consumer Financial Protection Bureau (CFPB) raising concerns that banking customers in the US “continue to experience problems managing their accounts”, it seems that many financial institutions could benefit from refocusing their efforts on delivering the services people want.

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How QSRs Enable Digital Options With Rapid Order-Ahead Growth

PYMNTS

And payments firms are helping restaurants with mobile orders: Square, for instance, is releasing new order management integrations for Square for Restaurants. It will let orders from Postmates, DoorDash and management platform Chowly to join existing provider Caviar in flowing directly into a point of sale (POS) system of a restaurant.

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Open Banking, Synthetic ID Fraud, Supplemental Jobless Benefits Top This Week’s News

PYMNTS

We have deep dives into opening banking, synthetic ID fraud and supplemental jobless benefits. . Kevin McCarthy (R-California), Senate Majority Leader Mitch McConnell (R-Kentucky), White House Chief of Staff Mark Meadows and U.S. Experts Tell House Committee They’re Divided Over $600-A-Week Extra Jobless Benefits. COVID Concerns .

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