Sat.Dec 29, 2012 - Fri.Jan 04, 2013

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Treading the Fine Line of Consumer Trust Without Being Creepy—A 2013 Trend

Javelin Strategy & Research

Last month's backlash against Instagram 's overly broad proposed terms of service is the latest reminder that consumers are easily enraged if they feel companies are abusing their data and relationships. That is essential to understand for anyone engaged in interactive finance.

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