Abrigo

AUGUST 26, 2019

The community bank model is built around customer service, but for many bank and credit union customers, the definition of “good service” has been changing over the last couple of decades. Direct Banking Satisfaction Study found that direct banks, or branchless banks that operate online, earned a higher satisfaction score among U.S.

Conference 150

Conference Lending Oklahoma Alabama 150

Abrigo

OCTOBER 21, 2019

Today, 73% of all consumer interactions with financial institutions are done digitally , according to the 2019 FIS Performance Against Customer Expectations (PACE) report. While many financial institutions are seeing the benefits of digitizing different areas of their bank or credit union, others are still hesitant to invest in technology.

Oklahoma 218

Oklahoma Millennials Innovation Technology 218

Gonzobanker

DECEMBER 19, 2017

THE BANKING AWARDS. GonzoBanker of the Year – The Gonzo team would like to salute the career of David Rainbolt of BancFirst in Oklahoma. Rainbolt has quietly built a community bank in the past 20 years that is closing in on $2 billion of market cap. THE TECHNOLOGY AWARDS. The CU Core Deal of the Year Award – No brainer.

Conference 90

Conference Industry Community Bank Community 90