PYMNTS

APRIL 30, 2020

Banks must now consider how to best expand remote services and emphasize these channels once consumers can safely visit branches again. This month’s Deep Dive examines how consumers are approaching digital banking and how FIs are leveraging online and mobile channels to prevent service gaps during the pandemic.

Digital Banking 150

Digital Banking Mobile Online Millennials 150

FICO

SEPTEMBER 19, 2022

Some say these new contact guidelines from Regulation F put customers in the driver’s seat. Banks and financial institutions have always sought to gain a realistic awareness of their customers’ wants, needs, likes, and dislikes. Statista research states that Millennials were the largest generation group in the U.S.

Millennials 52

Millennials Compliance Regulation Operations 52

PYMNTS

JULY 15, 2016

These products are, in fact, the underpinning for pure play digital banking services offered by innovators like Chime or Green Dot. I think the regulatory opinion is that ‘if they knew what they were doing they’d go get a bank account,’ and for some people that’s not an option. Who Uses Prepaid Anyway?

Cards 100

Cards Millennials Regulation Cyber Security 100