CFPB Monitor

MARCH 2, 2016

The CFPB has issued its February 2016 complaint report which highlights complaints about prepaid cards and complaints from consumers in Texas and the Houston metro area. The volume of complaints from Arizona, Delaware, and North Carolina increased by, respectively, 33, 28, and 27 percent.

Houston 60

Houston Metro Texas North Carolina 60

CFPB Monitor

MARCH 6, 2017

The report also highlights complaints from consumers in Louisiana and the New Orleans metro areas. General findings include the following: As of February 1, 2017, the CFPB handled approximately 1,110,100 complaints nationally, including approximately 29,700 complaints in January 2017.

Louisiana 88

Louisiana Report South Dakota New Hampshire 88

CFPB Monitor

OCTOBER 28, 2015

The new report highlights credit card complaints and complaints from consumers in the Chicago, Illinois metro area. General findings include the following: As of October 1, 2015, the CFPB handled approximately 726,000 complaints nationally, including approximately 23,400 complaints in September 2015.

Cards 60

Cards Report Chicago Idaho 60

CFPB Monitor

NOVEMBER 24, 2015

The new report highlights bank account or service complaints and complaints from consumers in Connecticut and the Hartford metro area. General findings include the following: As of November 1, 2015, the CFPB handled approximately 749,000 complaints nationally, including approximately 23,300 complaints in October 2015.

Connecticut 60

Connecticut Report Idaho Nebraska 60

CFPB Monitor

FEBRUARY 9, 2017

The report also highlights complaints from consumers in Tennessee and the Memphis and Nashville metro areas. General findings include the following: As of January 1, 2017, the CFPB handled approximately 1,080,700 complaints nationally, including approximately 22,900 complaints in December 2016.

Tennessee 60

Tennessee Report Memphis Nashville 60

CFPB Monitor

AUGUST 31, 2016

The CFPB has issued its August 2016 complaint report which highlights complaints about bank accounts or services and complaints from consumers in Ohio and the Columbus metro area. The percentage of mortgage complaints submitted by Ohio consumers, 22 percent, was lower than the 25 percent national average.

Ohio 60

Ohio Report Columbus Wyoming 60

CFPB Monitor

JULY 28, 2016

CFPB has issued its July 2016 complaint report which highlights complaints about credit cards and complaints from consumers in Washington and the Seattle metro area. General findings include the following: As of July 1, 2016, the CFPB handled approximately 930,700 complaints nationally, including approximately 24,500 complaints in June 2016.

Washington 60

Washington Cards Report Seattle 60