Filene
MAY 23, 2018
There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.
Filene
APRIL 25, 2017
There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.
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Filene
OCTOBER 13, 2016
There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.
PYMNTS
APRIL 23, 2019
New data from industry tracker Chain Store Guide indicates Kroger’s market share in increasing in some cases, and at the expense of its more technologically-enabled rivals. The chain has also eked out notable gains in LA, Dallas, Phoenix and Detroit among other major metros. percent over the last two years to 49.3
CB Insights
JANUARY 6, 2019
Retailers are looking to labs and accelerators to provide new ideas, partnerships, and collaborations on some of the most pressing challenges in the industry. From supply chain and inventory improvements to new payment options, these brands are going all in on digital. Since then, M&S has embraced its digital strategy.
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