“Today, the narrative is moving from the hands of the marketers to the consumers”
BankBazaar
FEBRUARY 17, 2020
As someone who started her career in marketing in the pre-millennial era, and now having seen a couple of generations, the differences are very stark and very interesting as well. Millennials and GenZ are demanding and quite unforgiving. What makes customer experiences the differentiator of the future? .
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