Remove Customer Experience Remove Metro Remove Millennials Remove Operations
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The 2019 GonzoBanker Awards

Gonzobanker

Its Baldrige-winning tenacity on customer experience is legendary and consistent. The workplace a millennial will most confuse with Silicon Valley – Live Oak Bank in North Carolina. By year’s end, Hill had been shown the door and now Metro is stabilizing its reputation as the highest priority. Might be time to.

Idaho 148
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The Retail Bank Inside the Commercial Bank

Gonzobanker

Many mid-size banks don’t have a prayer to gain meaningful market share in a huge metro market, but they can bloody some noses within their own branch submarkets. Play #3: Find a few customer segments with potential and come with targeted “shock and awe” marketing. Forget the trendy Millennial banter.

Retail 60