Customer Experience Digital Banking Financial Technology UX 
Gonzobanker
FEBRUARY 23, 2022
In this emerging landscape, financial institutions, often community banks, frequently “rent” their charter to financial technology firms (fintechs) that serve a specific consumer group as a means to grow non-interest income. Early leaders like Coastal Community Bank in Everett, Wash.,
Gonzobanker
DECEMBER 19, 2022
Chuck Purvis, Coastal Community – Purvis waved the flag of innovation in the credit union industry, helping Coastal become famous for its usage of interactive teller machines (ITMs) and launching the Constellation Digital Banking platform. The Smarter Bank Customer Experience Award. Goes to CSI.
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