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Bank Regulators Seeking Comments on the Use of AI and ML in the Industry

Perficient

APRIL 2, 2021

Personalization of Customer Services. AI technologies, such as voice recognition and natural language processing (NLP), are being used to improve customer experience and to gain operational efficiencies. Risk Management. AI may be used to augment risk management and control practices.

Regulation 309
Regulation Industry Risk Management Analysis 309
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