FinovateSpring 2016 Live Blog – Day 1
William Mills
MAY 10, 2016
One use case is to use a bot, via text messaging, to help customers when they have potential credit card fraud. There is a growing focus on customer experience and related compliance issues. Houston Frost (SVP, Prepaid Products). They offer chat bots for customer support, with the ability to create custom bots. Good job. ^WM.
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