Text Messages From Debt Collectors? Not in My Backyard!
CFPB Monitor
AUGUST 19, 2022
Here are some of the key takeaways: Email, text messages, social media, and other electronic media are valid forms of ‘communication’ under the FDCPA. The CFPB’s Small Entity Compliance Guide suggests using a hyperlink or allowing the consumer to reply with words like “stop” or “unsubscribe” to opt out. per 7 days.
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