PYMNTS

FEBRUARY 24, 2020

The consumer doesn’t just buy a candle – she has an experience that extends well beyond the purchase. Like anything else worth doing in retail technology and the customer experience, experiential marketing must be measurable. It recently opened the first Market by Macy’s, a new retail concept in Southlake, Indiana.

Retail 210

Retail Branding New York City Indiana 210

Jeff For Banks

JULY 5, 2022

First Internet Bank in Indiana was founded in 1998. So banks, even community banks like [bank name] must take a sharp pencil to prune their branch network to compete with the higher interest rates of online banks, make investments in people and technology, and deliver to their shareholders. I'm bullish on community banking.

Millennials 78

Millennials Community Pennsylvania Community Bank 78

ZootBlog

DECEMBER 10, 2015

She has never seen him interacting with his customers. On the other hand, her local community bank always greets her with a friendly smile and puts a dog biscuit in the pneumatic tube following her transactions in the drive through. Mainsource Bank, based in Indiana, believes a strong community leads to a strong bank.

Customer Experience 60

Customer Experience Indiana Community Meeting 60

William Mills

DECEMBER 12, 2017

Customer experience, automation, machine learning, artificial intelligence (AI), ease of use, flexibility – all of these were part of the discussions at this year’s SourceMedia’s Small Business Banking Conference in Austin, Texas. They want tools that help them grow their business and remove the tedious activities that prevent that.

Conference 40

Conference Innovation Lending Customer Experience 40