Remove Columbus Remove Customer Experience Remove Millennials Remove Online
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Macy’s Bolsters Omnichannel Tech, Taps Into Subscriptions

PYMNTS

When it comes to technology, Gennette said the company is getting off-price better every day, with its backstage distribution center in Columbus now up and running. Omnichannel Experiences. The collaborations allowed Macy’s to offer unique products and experiences to shoppers.

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DSW’s Amazon-Proof Makeover Move

PYMNTS

In an era that has seen physical retail locations — particularly large box stores — suffer from consumers becoming increasingly enamored with the online experience, it was still a bit of a surprise to see shoe retailer DSW log something of a bumpy 2017. The whole idea… is to evolve our customer experience.”. Will it work?

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