article thumbnail

Retailers Rethink Store Concepts, Digital Strategies Amid New Realities

PYMNTS

The Swedish home furnishings retailer is planning to cut back on its catalog emphasis and has canceled plans for some new retail locations in an effort to improve its eCommerce platform and digital customer service.

article thumbnail

Impact Roadshow | Chicago, IL

Filene

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.

Chicago 45
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Impact Roadshow | Chicago, IL

Filene

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.

Chicago 28
article thumbnail

How Ghost Kitchens Are Altering The QSR Landscape

PYMNTS

As more consumers place their food orders through digital channels, eateries are adapting to the tastes of diners who want to enjoy a restaurant meal at home. Chang’s To Go location in Chicago that will focus on carryout, delivery and catering, with delivery offered through third-party services as well as the restaurant’s website and app.

Tampa 134