Lessons From The Failed Chatbot Revolution — And 5 Industries Where The Tech Is Making A Comeback
CB Insights
OCTOBER 31, 2019
Microsoft’s Satya Nadella referred to chat as the “third run-time” — an indispensable piece of operating a platform, second only to the operating system and the web browser. Crafting a simple UX for a personal finance app is a tall order. Personal finance: Chatbots to help manage spending. Source: Spoqtech.
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