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Thawing the frozen middle (how to change the bank)

Chris Skinner

I sometimes think I’m too harsh on the financial community, with my continual banter about core systems change, lack of digital leadership, inability to see how critical digital is to their future and the impact FinTech is making on global financial structures.

How To 204
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Conference Alert: New Fintech Event to Focus on AI (duh!)

Fintech Labs Insights

In the fintech space, only Fintech Meetup , launched in 2021, has reached critical mass this decade. Last week’s event in Las Vegas attracted a self-reported 4,000 attendees and was the talk of the fintech pods and Substacks the last few weeks. The pandemic slowed the introduction of new events.

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Is 2017 the year of digital business reinvention in financial services?

Insights on Business

In the world of digital banking, bigger isn’t always necessarily better. Australian digital-only bank UBank is aiming to disrupt the banking industry to deliver a simpler, better, smarter customer experience. Read the case study or check out the press release for more details about RoboChat.

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Australian digital-only bank improves the customer home loan experience

Insights on Business

In the world of digital banking, bigger isn’t always necessarily better. Australian digital-only bank UBank is aiming to disrupt the banking industry to deliver a simpler, better, smarter customer experience. Read the case study or check out the press release for more details about RoboChat.